FLOWER STORE MIAMI PHONE: +1 (786) 619-8899
 
 
 

Terms and Conditions

Terms and Conditions

Effective date: February 12, 2026

These Terms and Conditions govern your use of the Flower Store Miami website and any order placed through our platform, phone support, or WhatsApp coordination. By placing an order, you confirm that you have read and accepted these terms.

1. Company Information

Flower Store Miami
1201 Brickell Ave, Suite 240, Miami, FL 33131, United States
Phone: +1 (786) 619-8899
Email: support@flowerstoremiami.com

2. Services

We provide floral products and Flower Delivery Miami services for personal and business occasions. Product availability, design elements, and delivery windows are subject to inventory and daily route capacity.

3. Product Presentation and Substitutions

We aim to match listing photos as closely as possible. Because flowers are natural and seasonal, slight differences in bloom size, tone, wrapping, or accessory items may occur. If a specific stem or accessory is unavailable, we may substitute with a comparable option of equal or higher value while preserving the overall style.

4. Pricing and Payments

  • All prices are listed in USD unless otherwise stated.
  • Prices and promotions may change without prior notice.
  • Payment must be completed before order release to production.
  • Payment processing is handled by third party providers. We do not store full payment card numbers.

5. Order Acceptance and Verification

All orders are subject to review and acceptance. We may contact you to verify recipient details, delivery instructions, or fraud prevention checks. If verification fails or information is incomplete, order processing may be delayed or canceled.

6. Delivery Terms

  • Delivery windows are estimates, not guaranteed exact minute appointments.
  • Traffic, weather, gated entry rules, and building procedures can affect timing.
  • Customer is responsible for accurate address and recipient contact details.
  • If recipient is unavailable, we may leave the order with reception, concierge, or another safe handoff point when appropriate.
  • Additional fees may apply for redelivery caused by incorrect address or failed access instructions.

7. Same Day Orders

Same day Flower Delivery Miami is offered when production and courier capacity are available. Cutoff times can vary by date, area, and order complexity. During high demand periods, same day slots may close early.

8. Cancellations and Changes

  • Order changes are possible only before production starts.
  • Once design production or courier dispatch has started, cancellation may be denied or partially refundable depending on incurred cost.
  • Custom, event, and large volume orders may require special cancellation conditions confirmed at booking time.

9. Refund and Issue Resolution

If you experience a quality or delivery issue, contact support as soon as possible with order number and clear photos when relevant. We review each case individually and may offer replacement, store credit, or partial refund where appropriate.

10. Customer Responsibilities

You agree to provide accurate and lawful information, avoid misuse of payment methods, and not use the website for fraud, abuse, or activities that damage the platform or third party systems.

11. Intellectual Property

All website content, including product text, brand visuals, graphics, and design materials, is the property of Flower Store Miami or its licensors and may not be copied or reused without written permission.

12. Limitation of Liability

To the extent permitted by law, Flower Store Miami is not liable for indirect, incidental, or consequential damages arising from site use, delayed delivery caused by external conditions, or events outside reasonable operational control.

13. Governing Law

These Terms are governed by applicable laws of the State of Florida and relevant United States law. Any dispute will be handled in the appropriate legal venue for Miami, Florida unless otherwise required by law.

14. Updates to Terms

We may update these Terms and Conditions from time to time. The latest version is always published on this page with the current effective date.